Terms of Service

Last updated 1 October 2026 (rev 3)

These terms are the agreement between you and RAVINARO L.L.C-FZ, a free zone company licensed in the United Arab Emirates, of 601, Meydan GrandStand, Floor 6, Dubai, United Arab Emirates. (“we”, “us”), for the use of ProveRank at proverank.ravinaro.com, its API and its MCP endpoint (the “service”). You accept them by ticking the box when you sign up, subscribe or are asked to accept an updated version.

The short version

Paid plans renew automatically, monthly or yearly, until you cancel. You can cancel yourself, online, in one step; it takes effect at the end of the period you paid for.
Payments are not refunded, except where the law requires it. Cancel any time and you keep the plan until the end of the period you paid for.
AI output can be wrong. Review it before you publish. We do not promise any ranking, traffic, AI mention or revenue.
What you can recover from us is capped at what you paid in the twelve months before the claim, or US$100 if you paid nothing. Consumer rights the law does not let us exclude are not affected.
Dubai law governs and the Dubai courts decide disputes.

1. Who can use the service

You must be at least 18 and able to enter a binding contract.
ProveRank is built for business and professional use. If you accept these terms for a company or other organisation, you confirm you have authority to bind it, and “you” means that organisation. If you use it as an individual for your own purposes, you are a consumer and section 18 applies to you.
You may not use the service if you are barred from it by law, including sanctions law (section 15).

2. What the service does

ProveRank analyses websites for visibility in search engines and in AI answer engines. You give it a site address; it crawls that site, gathers data from the providers connected to it, asks AI engines about your topics, and produces findings, reports, draft fixes and recommendations.

Figures that were measured name their source. Figures we worked out ourselves are labelled as estimates. We may add, change or remove features; if a change would take away access to data you put in, we will give you a way to export it first.

3. Your account and its security

Keep your account details accurate, and your password and API keys confidential.
You are responsible for everything done through your account, including by anyone you give access to and by any API key or AI assistant you connect.
Tell us straight away if you think an account is compromised; we will revoke its sessions.
You must confirm your email address before running audits or keyword research.

4. Plans, prices, renewal and cancellation

Prices and taxes

Prices are those shown on the pricing page and at checkout when you subscribe, in US dollars. Payment is taken by our payment processor; we never see or store your card details. Prices exclude taxes unless the checkout says otherwise. Where VAT, GST or a similar tax applies to your purchase we will add it at the applicable rate, or you account for it yourself under a reverse charge. If the law requires you to withhold tax, you increase the payment so that we receive the amount billed.

Automatic renewal, stated plainly

A subscription renews automatically at the end of each billing period, monthly or yearly as you chose, and your payment method is charged the then-current price for that plan and period until you cancel. There is no minimum term and no cancellation fee.

Changing plan

You can move to another plan at any time from Plan and billing. The change takes effect immediately, and the difference for the rest of the current period is worked out pro rata and charged or credited on your next invoice. Lower plans have lower limits; anything above the new limit stays stored but you may not be able to add to it.

Cancelling

Cancel from Plan and billing at any time, without contacting us and without passing through any offer or retention step. Cancellation takes effect at the end of the period you have already paid for; until then the plan stays active, and afterwards the account moves to the free plan and your projects and data stay yours.

Refunds

Fees already paid, for monthly or yearly plans and for one-off credit packs, are not refundable, in whole or in part, including when you cancel, downgrade or stop using the service before the end of a period. The exceptions are where we end the agreement for our own convenience (section 14), where the law requires a refund, or where a consumer withdrawal right applies (section 18). Use the free plan to try the service before you pay. Questions about a charge go to hello@ravinaro.com.

Price changes

If we change the price of a plan you are on, we will email you at least 30 days before it takes effect, and the new price applies only from your next renewal after that. You can cancel before then and not be charged it.

Failed payments and chargebacks

If a payment fails, our payment processor retries it and we tell you; if it remains unpaid for more than ten days we may suspend paid features until it is settled. Please contact us before disputing a charge with your bank; most billing problems are fixed in a day. If you start a chargeback for a payment that was properly due, we may suspend paid features until it is resolved, and you remain liable for the amount.

5. Usage limits and fair use

Each plan’s limits (projects, audits, pages per audit, tracked keywords and prompts, AI checks, AI drafts and so on) are the ones stated on the pricing page, and the product enforces them itself. Plans that say “unlimited” or have high limits are still for the normal use of one customer: we may throttle or contact you about use that is automated beyond what the plan contemplates or that degrades the service for others.

6. Acceptable use

Our crawler acts on your instruction, so this is the most important promise you make. For every site, domain or property you submit, you confirm that you own it or are authorised by its owner to have it crawled and analysed, and that doing so does not breach that site’s own terms. The crawler identifies itself as ProveRankBot/1.0, obeys robots.txt and rate-limits itself; you must not use the service to get around any of that.

You also agree not to:

scrape, crawl or harvest the service itself, or use bots against it other than through the API within your plan;
audit, crawl or monitor a site you are not authorised to, or use the service to bypass a login, paywall, CAPTCHA, rate limit or IP block;
attack, overload or disrupt any site or system, including ours, or probe our security;
upload, generate or publish anything illegal, infringing, defamatory, deceptive or harmful, or use the service for spam or to mislead search engines or AI engines in breach of their policies;
reverse engineer, decompile or copy the service, or use its outputs to build or train a competing product or model;
work around plan limits or the controls that separate one account from another;
resell, sublicense or provide the service to others as a service of your own, except that on plans that include white-label reports you may share those reports with your own clients under your brand;
breach the terms of the AI engines and data providers the service uses on your behalf.

7. Your content, and our licence to process it

“Your content” is what you put into the service or connect to it: site addresses, keywords, prompts, brand details, Search Console data, branding, and the reports and drafts produced for you. You keep all rights in it. You give us a worldwide, non-exclusive, royalty-free licence to host, copy, process and display your content only as needed to run, secure and support the service for you, and to send it to the providers that make a feature work, as described in the Privacy Policy. You are responsible for having the rights to the content you submit. We may use aggregated statistics that identify neither you nor your sites to understand and improve the service.

8. AI features, and why we promise no outcome

Read this before you rely on AI output

Drafts, summaries, briefs, recommendations and scores are produced with artificial intelligence and from samples of AI engines and search engines that we do not control. They can be inaccurate, incomplete, out of date or inconsistent from one run to the next, and the same question can get a different answer tomorrow. You must review AI output before you publish or act on it, and you are responsible for what you publish.

We guarantee no result: not a ranking, not a mention or citation in an AI answer, not traffic, leads or revenue. Search engines and answer engines decide their own results, and outcomes depend on your content and decisions as much as on anything we suggest. Where our marketing describes what another customer achieved, that is their result, not a prediction of yours.

Third-party data such as search volumes, difficulty, backlinks and AI-visibility samples are estimates of real-world values from providers we do not control, and their methods, availability and prices can change. Where a provider fails or is not connected, the service says so rather than inventing a number. Nothing in the service is legal, financial, tax or other professional advice. The names of search and AI engines are their owners’ trademarks; measuring them does not make us affiliated with or endorsed by any of them.

9. Our intellectual property, and feedback

The service, its software, scoring methods, interface and documentation belong to us and our licensors. We give you a limited, non-exclusive, non-transferable right to use the service under these terms while your account is active. You may use the outputs produced for you in your business however you like. If you send us ideas or feedback, you give us a perpetual, royalty-free right to use them without obligation to you.

10. Confidentiality

Each of us will keep the other’s non-public information confidential, use it only for this agreement, and protect it with reasonable care. This does not cover information that is public through no fault of the receiver, was already known to it, is independently developed, or must be disclosed by law (with notice to the other where the law allows).

11. Disclaimer of warranties

Disclaimer

We work to keep the service running and correct, but it and all outputs are provided as is and as available. To the fullest extent the law allows, we disclaim all warranties, conditions and representations, express or implied, including of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, title and non-infringement. We do not warrant that the service will be uninterrupted, secure or error-free, or that any output will be accurate, complete or reproducible.

12. Limitation of liability

Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, business, goodwill, data or anticipated savings, however caused and even if it was told the loss was possible.

Our total liability for all claims arising out of or relating to these terms or the service, in contract, tort (including negligence) or otherwise, is limited to the fees you paid us in the twelve months before the event giving rise to the claim, or US$100 if you paid nothing.

What these limits do not cover. Nothing in these terms limits or excludes liability for fraud, for death or personal injury caused by negligence, for wilful misconduct or gross negligence, for your obligation to pay fees due, or any other liability that cannot be limited or excluded under the law that applies, including mandatory consumer protection law.

13. Your indemnity

If you use the service for business purposes, you will defend and indemnify us against third-party claims, and the resulting losses and reasonable legal costs, arising from the sites and content you submit (including a claim that a crawl was unauthorised), your breach of section 6, your breach of law or of someone else’s rights, or content you publish based on the service’s output. We will tell you promptly about such a claim, let you control the defence, and cooperate at your expense; you will not settle in a way that admits fault on our behalf without our consent.

14. Suspension, termination and your data

Who	When	What happens
You	Any time: cancel the plan, or delete the account in Settings	A cancelled plan runs to the end of the paid period; a deleted account is removed at once
Us, for breach	After 15 days’ notice to fix it, or at once for a serious breach of section 6 or 15, a security risk or a legal demand	Access ends; fees already due remain payable
Us, for convenience	On 30 days’ notice	We refund the unused part of what you paid

We may suspend access, in whole or in part, where needed to deal with a security risk, a legal demand, a serious breach of these terms or payment more than ten days overdue. We will tell you why and restore access once the reason is resolved.

Export and deletion. You can export reports, keywords and other data at any time while the account is open. When an agreement ends other than by your deleting the account, you have 30 days to export before your data is deleted. Deletion follows the Privacy Policy, including the few records it says are kept after an account is deleted. Sections that by their nature should survive termination do, including 7 to 13, 16 and 17.

15. Sanctions and export

You confirm that neither you nor anyone owning or controlling you is on a sanctions list of the United Arab Emirates, the United Nations, the United States, the United Kingdom or the European Union, that you are not in a comprehensively sanctioned territory, and that you will not make the service available to any such person or place. We may suspend or end access immediately if this stops being true.

16. Changes to these terms

We may update these terms, for example when the service or the law changes. For a material change we will tell you by email or in the product before it takes effect, and the next time you sign in you will be asked to accept the new version before you continue; until you do, you cannot use the signed-in product, and if you do not want to accept you can cancel and export your data. Other changes take effect when published, and continuing to use the service after that means you accept them. A change never applies to a dispute that had already arisen. The date at the top always shows the current version.

17. Governing law and disputes

These terms, and any dispute or claim arising out of or in connection with them or the service (including non-contractual disputes), are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates as applied in Dubai. The courts of the Emirate of Dubai have exclusive jurisdiction, and both parties submit to them.

Before going to court, the party with a complaint will write to the other describing it, and both will try in good faith to resolve it for 30 days. Either party may still seek urgent injunctive relief in any competent court to protect its intellectual property or confidential information.

18. If you are a consumer

If you use the service as an individual for purposes outside your trade or profession, nothing in these terms removes or limits a right you have under the mandatory consumer protection law of the country where you live, including any right to bring proceedings in your local courts, and the choice of Dubai law does not deprive you of the protection of those mandatory rules. Where such law gives you a right to withdraw from a digital service contract, you ask us to start the service immediately when you subscribe and acknowledge that the right may be lost or reduced once the service has been fully provided.

19. General

Entire agreement. These terms, together with the Privacy Policy and the plan you choose, are the entire agreement between us about the service and replace anything said before. Terms in a purchase order or supplier portal of yours have no effect.
Assignment. You may not transfer this agreement without our written consent. We may transfer it to an affiliate or in connection with a merger, acquisition or sale of the business, and will tell you if we do.
Severability. If a provision is found unenforceable, it applies to the maximum extent allowed and the rest of the terms stand.
No waiver. Not enforcing a provision once does not waive the right to enforce it later.
Force majeure. Neither party is liable for a delay or failure caused by events beyond its reasonable control, including outages, rate limits, policy, pricing or model changes and discontinuation by a third-party AI engine, search engine, hosting or data provider the service depends on. We may substitute an equivalent provider.
Independent parties. Nothing here creates a partnership, agency or employment relationship.
Notices. We send notices to the email address on your account; you send them to hello@ravinaro.com. Email notices are received when sent, unless a delivery failure comes back.
Language. These terms are written in English. If we provide a translation, the English version prevails in case of any conflict.

20. Contact

RAVINARO L.L.C-FZ, 601, Meydan GrandStand, Floor 6, Dubai, United Arab Emirates.. Questions about these terms: hello@ravinaro.com. Questions about your data: privacy@ravinaro.com, and see the Privacy Policy and Cookie Policy.